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Install Suptask

Install the Suptask app in your Slack workspace

Suptask installs as a Slack App and is configured from the Suptask Web App. This guide walks you through installing Suptask, confirming your admin access, and getting ready for the next step in your setup.

Run into any issues during installation? Reach out to Suptask Support and we'll help you get started.

Before you install

Suptask requires a Slack Workspace Admin role to install. If you are not a Slack Admin, you have a few options:

  • Ask your Slack Admin to install Suptask for you using the steps below

  • Request to be granted the Admin role temporarily

  • In some workspaces, non-admins can request to install a new app — an Admin will receive a notification to approve it

Learn more about Suptask App permissions in Slack

How to install Suptask

  1. Open the Suptask Web App and log in with your Slack account

    • Make sure you are logging in with the correct Slack workspace - you can toggle this in the upper right corner

  2. Confirm and grant the permissions required for Suptask to be installed

    • You may be asked to confirm permissions twice - once for your user and once for the workspace

  3. The installation wizard will confirm when Suptask is successfully installed

    • You can also verify by searching for Suptask in your Slack workspace

Approving for the workspace

Approving for the complete Slack workspace can sometimes be required. Head over to the Suptask App in the Slack Admin interface and confirm it is Approved for the Workspace.

If your workspace requires app approval, head to the Suptask App in the Slack Admin interface and confirm it is Approved for the Workspace.

Confirm your Admin access in Suptask

Once installed, log in to the Suptask Web App and confirm that your user has the Account Admin role. You will need this to set up Inboxes, Forms, and other configuration.

If your account does not have Admin access, see Promote another user to Suptask Admin below.

Promote another user to Suptask Admin

If a different person will be managing the Suptask setup - for example, if a Slack Admin installed Suptask but a team lead will configure it - you can delegate admin access.

  1. Ask the user you want to promote to log in to the Suptask Web App at least once with their Slack account. This registers their user in Suptask.

  2. Go to Users & Permissions in the Suptask Web App

  3. Find the user in the list and enable the Account Admin role

    • If the user is not listed, confirm they have completed step 1

  4. The user now has full admin access to configure Suptask

Next step

With Suptask installed and your admin access confirmed, proceed to set up your first Inbox and Form:

Your First Suptask Inbox

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