Suptask can be required to be invited to channels and groups in Slack in order to use certain ticket submission methods, such as using the ticket 🎫 (:ticket:) reaction emoji.
How to invite the Suptask App
In the desired channel or group where you want to invite the Suptask App in Slack, use a slash command message:
/invite @Suptask
Troubleshooting
In such a case when ticket submission is not working, try to invite the Suptask App.
In Direct Messages (DM) might need to grant explicit permissions. Learn more
