# Invite the Suptask App

### Overview 

Suptask can be required to be invited to channels and groups in Slack in order to use certain ticket submission methods, such as using the ticket 🎫  (:ticket:) reaction emoji. 

### How to invite the Suptask App

In the desired channel or group where you want to invite the Suptask App in Slack, use a slash command message: 

 `/invite @Suptask` 

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### Troubleshooting&#x20;

In such a case when ticket submission is not working, try to invite the Suptask App.&#x20;

In Direct Messages (DM) might need to grant explicit permissions. [Learn more](https://support.suptask.com/working-with-tickets/for-users-who-submit-tickets/how-to-create-a-ticket#create-a-ticket-in-direct-messages-dm)