> For the complete documentation index, see [llms.txt](https://support.suptask.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://support.suptask.com/setup-and-configure/multiple-slack-workspaces/how-to-set-up-suptask-with-multiple-workspaces.md).

# Multiple Workspaces & Slack Community

Connect Suptask across Slack multiple workspaces

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Organizations can sometimes have multiple Slack workspaces without making use of Slack Enterprise Grid.

Suptask offers a unique solution that allow you to connect the complete workspaces together, without Slack Connect.

This can be an internal organization with multiple workspaces, or a workspace where you require to connect to several other external workspaces.

### Example use cases

* Connect Suptask as a Partner / MSP to manage ticketing for your clients.
* Connect Suptask with multiple standalone Slack workspaces.
* Connect Suptask and support your franchise partners using separate Slack workspaces.
* Connect Suptask to support your users in your Slack Community

### How Suptask can connect multiple workspace

Multiple Slack workspaces can be connected together with Suptask, allowing you to manage ticketing across several different Slack workspaces.

Agents will retain a single overview of tickets across all workspaces including all the great features that comes with Suptask. Including dashboard analytics and reporting.

Suptask can connect these workspaces together by:

* Establishing one workspace as the primary workspace where Agents will manage and respond to tickets.
* Establishing one or many secondary workspaces, where users can submit, overview and track their tickets.

### Multiple Workspaces vs Slack Connect

* The Multiple workspaces feature is often used by an internal organization or a partner / MSP who manages tickets with their clients.
* Slack Connect is often used for external communication with other organizations.
* Slack Connect is locked down to individual channels, while the Multiple workspaces feature connects the complete workspace.
* Multiple workspaces do not have any limitations on how tickets can be submitted.
  * [Learn more about Slack Connect](/setup-and-configure/customer-support/how-to-set-up-slack-connect-with-suptask.md)

{% hint style="info" %}
Please contact [Suptask Support](/getting-started/contact-support.md) to setup multiple workspaces and get started.
{% endhint %}