Overview your tickets as a user

Learn how to overview and track your tickets as a User

Suptask is available for all users in the Slack workspace. Every user can easily overview and track their tickets from the Suptask App in Slack.

There is also an extended overview available on the Suptask Web App that comes with additional filters, customizations and presets which all users also have access to.

For the majority of use cases, users can use the Suptask App in Slack to track and overview their tickets.

Users will only be able to overview the tickets they have access to, such as the tickets that they have submitted.

Overview your tickets as a User

1. Open Suptask App in the left side menu on Slack

2. The default filter will show all the tickets your user have submitted.

   1. To change the filter, press on Select filters button to the right

   2. Select your desired filters e.g My active requested tickets

3. The filter will be automatically applied on the overview.

4. Select any of the available tickets to view, manage and reply.

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Can't find the Suptask App in Slack?

Try to search for "Suptask" in Slack and you should find the App if it is installed.

You can make sure to always have Suptask visible in the left side menu on Slack by adding it as a favorite. Learn how to display Suptask in Slack