Suptask
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  • hand-waveWelcome
  • Getting Started
    • 1Install Suptaskchevron-right
    • 2Your first Inbox & Form
    • 3Ticket submission
    • 4Manage and Reply on tickets
    • grid-round-2-plusKey concepts
    • square-userUser Guideschevron-right
      • Ticketing as an Agent
      • Ticketing as a User
      • Rollout and Onboarding guide
      • Customer Support using Suptask
    • comment-questionFAQ & Troubleshooting
    • questionContact Support
    • circle-playVideos
  • Setup & Configure
    • square-infoInboxeschevron-right
    • memo-padForms & Fieldschevron-right
    • users-gearUsers & Permissions
    • globe-pointerOnline Web Forms
    • arrows-to-circleSlack Connect & External Connections
    • timelineMultiple Slack Workspaceschevron-right
    • paletteBranding & White-labeling
    • earth-africaLanguage & Translations
  • Working with tickets
    • user-crownFor Agents: who respond and manage ticketschevron-right
    • userFor Users: who submit ticketschevron-right
    • rectangle-listOverview & Analyticschevron-right
    • stopwatchPerformance & Service Level Agreements (SLA)chevron-right
    • lightbulbEssentials for Your daily workchevron-right
    • megaphoneBroadcast & Announcements
  • Integrations, Automations & Workflows
    • Introduction to Integrations
    • List of integrations
    • Integration guideschevron-right
    • envelopeEmail-to-Slack Ticketingchevron-right
    • people-arrowsOn-call rotation
    • arrow-progressAutomations in Suptask
  • Account Management
    • gear-complexAccount Settings
    • credit-card-frontSubscription & Billingchevron-right
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  1. Getting Started

square-userUser Guides

Ticketing as an Agentchevron-rightTicketing as a Userchevron-rightRollout and Onboarding guidechevron-rightCustomer Support using Suptaskchevron-right
PreviousKey conceptschevron-leftNextTicketing as an Agentchevron-right

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