# User Guides

- [Ticketing as an Agent](/getting-started/user-guides/ticketing-as-an-agent.md): Follow this guide to get started as an Agent in Suptask
- [Ticketing as a User](/getting-started/user-guides/ticketing-as-a-user.md): A guide to get started with Suptask as a User who submits tickets
- [Rollout and Onboarding guide](/getting-started/user-guides/rollout-and-onboarding-guide.md): How to onboard users and rollout Suptask to your organization
- [Customer Support using Suptask](/getting-started/user-guides/customer-support-using-suptask.md): How to submit and manage your support requests with Suptask