Suptask API

Learn how to use the Suptask API

Overview

Suptask offers an open API that enables you to integrate programmatically and automate your ticketing process.


Creating tickets via API

You can easily create tickets by creating a new Slack Workflow where Suptask is an action step that creates tickets.

The step for Suptask inside of the workflow will allow you to customize the properties of the ticket created.

This Slack Workflow should be enabled to be triggered using a Webhook.

The Webhook endpoint can be used to create tickets in Suptask.


Retrieving ticket data via API

All ticket data are available to be programmatically retrieved via the API.

This is empowered by a private bucket that you get access to which you can utilize to retrieve the tickets via an HTTPS endpoint.

Reach out to Suptask Support to learn more and get access to the API.

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