Having Suptask available in the left side menu on Slack make it easy to access your tickets and other features that it offers.
Suptask is itself a Slack App operating inside your workspace. Make sure your Slack Workspace admin have installed Suptask App properly by following this guide.
Add Slack to the left side menu in Slack:
- In the Apps section in the left side menu, press on Add apps
- Navigate in the list to find Suptask, if you do not find it you will need to search for Suptask for it to show up
- Press on Suptask and it should automatically be added to your left side menu in Slack
- Select to star Suptask App to keep it in your favorite list.
Read how to star a channel, app or person here