What limitations does the Free plan have?

The Free plan comes with certain limitations
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Written by Sara
Updated 1 month ago

The Free plan is a great choice for smaller teams, or teams who are getting started with conversational ticketing on Slack. 

It is a smooth way to get your users to start working with Suptask in Slack, getting enough time to educate them and customize Suptask to your needs.

The Free plan comes with limitations that are applied as soft-limits, where accounts who are exceeding the limits over multiple months will receive automatic messages from Suptask.  

Accounts that are continuously exceeding the limits will get their ticket creation blocked and can loose access to historical tickets.  

Accounts can at any time upgrade to remove the limits. The paid plans comes with many additional features to empower your ticketing experience.

Limitations in the Free plan: 

  • Maximum of 10 created tickets per month 
  • Limited to 3 months retention of tickets 
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