# Conditional selection list

{% hint style="warning" %}
Conditional selection list fields is a part of the Custom plan. Additional cost might apply.
{% endhint %}

<figure><img src="https://621243658-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FO5JbdwXcuzsmDvD73Ccf%2Fuploads%2FG2ukyp0crH8FoXbL7Eqj%2Fimage.png?alt=media&#x26;token=2c13ad10-0450-4770-bdc1-3024e474155b" alt="" width="375"><figcaption></figcaption></figure>

Conditional selection list is a Form field that enables dynamic, guided ticket submission through nested choices. Based on a user’s selection, relevant follow-up fields automatically appear, while irrelevant options stay hidden.&#x20;

This creates clear, step-by-step workflows that adapt in real time, helping users provide the right information the first time and reducing back-and-forth for support teams working in Slack.

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### How to set up

You can create your Conditional selection list fields when creating or editing a Form, or from the [Manage fields](https://app.suptask.com/inboxes/fields) page.&#x20;

Within a Form you can set up multiple Conditional selection list fields that can be nested together, creating a workflow for users when submitting tickets.&#x20;

1. Create a new Form or Edit an existing
2. On the Fields step, Create a new **Conditional selection list** field&#x20;
3. Within the options you add to the list, additional fields can be added that will be displayed when the option is select.&#x20;
   1. Tips: Create additional Conditional selection lists and add them into options, enabling multiple levels of selections for users.
4. Save and preview the dynamic selections in Slack.

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### Example of nested fields

<figure><img src="https://621243658-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FO5JbdwXcuzsmDvD73Ccf%2Fuploads%2F7SLruNhN1keo8AEQWQUt%2Fimage.png?alt=media&#x26;token=8868fb25-4d8d-4385-ad9b-15d8dcb535e1" alt="" width="375"><figcaption><p>Nested conditional selection list fields when editing a Form</p></figcaption></figure>
